Frequently Asked Questions
Everything you need to know about your beauty journey with Watch & Sea.
What is the expected shipping time for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on the destination.
Are your beauty products cruelty-free?
Yes, at Watch & Sea, we are committed to ethical beauty. All our products and ingredients are 100% cruelty-free and never tested on animals.
What is your return policy for skincare items?
We offer a 30-day return policy on all unopened and unused products. For hygiene reasons, we cannot accept returns on beauty products that have been opened or used.
Can I track my package after it ships?
Absolutely. Once your order is dispatched, you will receive an email with a unique tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do your products contain parabens or sulfates?
We prioritize clean beauty. The majority of our collection is formulated without parabens, sulfates, or phthalates. Please check individual product pages for a full list of ingredients.